Non-U.S. Jurisdictions Rights and Disclosures
Know Foods, including its affiliates (“Know Foods”, “we”, “us”, or “our”) is committed to maintaining robust privacy protections for you, whether personally or on behalf of an entity (“you”, “customer”, or “user”, or “your”).
For purposes hereof, “Site” refers to our website, blogs, social media accounts, or apps in which Know Foods’s service can be accessed in which users can view the website and subscribe to and use our software, products, and services (“Service,” collectively the “Services”).
I. ADDITIONAL INFORMATION FOR USERS FROM THE EUROPEAN ECONOMIC AREA
We only process your Personal Information where we can rely on legal grounds to do so. We process your Personal Information for the performance of our Services, to provide or support of our products, or for any other feature you request or enable. This includes, for example, using your Personal Information to administer your account, provide contests or promotions in which you have enrolled; support purchases you make, support application functionality, provide global customer service, or provide a fair application user experience by using anti-fraud technologies such as bans or blocks of accounts.
We may ask for your consent to collect or use your Personal Information for specific purposes. This includes, for example, providing newsletters, direct e-mails, and surveys about our products and/or Services as well as certain other marketing features.
We rely on several legitimate interests in using and sharing your Personal Information. These interests include: to provide you with requested customer service or technical support, to debug and improve our current and future Services, in order to give you exclusive content, personalize your online experience with us and contact you in accordance with applicable marketing preferences, exploring ways to develop and grow our operations, ensuring the safety and security of our Services, and for the establishment, exercise or defense of legal claims or whenever courts are acting in their judicial capacity.
We process your Personal Information for compliance with a legal obligation to which we are subject.
You may object to the processing of your Personal Information based on a legitimate interest on grounds relating to your situation. You may control the extent to which we market to you and you have the right to request that we stop sending you marketing messages at any time using the contract information listed above.
In certain circumstances, you can request that we transfer Personal Information that you have provided to us. You can send your request to us as set forth in the Contact Us section below.
Where we rely on your consent in order to process your Personal Information, you have the right to withdraw such consent to further use of your Personal Information at any time.
II. DISCLOSURES TO USERS OUTSIDE THE UNITED STATES AND THE EUROPEAN ECONOMIC AREA (EEA)
If you are a visitor to the Site or other online products and services from outside the United States, the Personal Information you provide will be collected, processed and stored directly on, or transferred to, servers in the United States or other countries that may not have equivalent data protection laws to the country where you reside.
When we transfer your Personal Information outside the EEA we rely on appropriate or suitable safeguards recognized under applicable data protection laws. For example, when we transfer Personal Information collected in the EU to locations outside the EEA, we rely on transfer mechanism adopted by the European Commission to help establish adequate safeguards, like Standard Contractual Clauses or consent of the individual to transfer Personal Information from the EEA to non-EEA countries. By using our Services, you expressly consent to such collection, transfer, and processing. We may also need to transfer your Personal Information to provide the Services to you in accordance with our existing agreements to you.
III. EEA-SPECIFIC RIGHTS
If you are located in the EU, upon request, we will provide you with information about whether we hold any of your Personal Information along with any details required to be provided to you under applicable law. In certain cases, you may also have a right to:
- rectify any of your Personal Information that is inaccurate;
- restrict or limit the ways in which we use your Personal Information;
- object to the processing of your Personal Information;
- request the deletion of your Personal Information, and
- obtain a copy of your Personal Information in an easily accessible format.
To submit a request, please contact us as set forth in the Contact Us section below. We will respond to your request within a reasonable time.
If you have any complaints regarding our privacy practices, we ask that you reach out to us as set forth in the Contact Us section below. You also have the right to submit a complaint with your national data protection authority (i.e., supervisory authority).
IV. CONTACT INFORMATION