A Matter of Trust
Trust is the underlying element of consumer confidence in our company. Transparency is the amount of information shared by our company, and traceability is the ability to authenticate our products themselves. At KnowSeafood, we know that Trust, Transparency, and Traceability are increasingly important with consumers to have a long-term relationship with each other.
How it Began
In the spring of 2018, there was a multistate outbreak of E. coli 0157 in which evidence indicated that romaine lettuce from the Yuma AZ growing region was the reason. Hundreds were sickened, dozens had kidney failure, and sadly over 5 people died. Romaine lettuce was pulled from distribution, stores, restaurants for months. Due to the lack of traceability, the true source of the outbreak was never solved.
Dan, one of the founders of KnowSeafood, being involved in the food industry since he was 16, was incensed that in 2018, we did not have a solution to quickly determine the sources of contamination and react immediately to remove contaminated products from the supply chain.
Knowing of the fraud, additives, and food safety problems in the seafood industry, Dan began working with IBM and created the first global blockchain solution that offered consumers complete trust, traceability, and transparency on seafood, beginning with Wild Caught Sea Scallops.
Consumers loved the project! With the cameras on their cell phone, they could immediately see and know their scallops' complete and immutable story. Finally, seafood you could trust and enjoy. Welcome to KnowSeafood!
Your Seafood has a Story
KnowSeafood builds traceability into the food chain by cutting out the middlemen and working directly with trusted global harvesters who share high sustainability standards. These harvesters are committed to environmental protections and are actively engaged in corporate social responsibility. Each seafood is shipped directly from harvesters to KnowSeafood, removing middlemen and opportunities for mislabeling and abuse. Every harvester must adopt blockchain technology, which further ensures traceability and provides the end consumer with complete transparency.
KnowSeafood Puts You First
Building consumer trust lies in perception, reality, and the ability to tell a story in a digestible way relevant to you, our customer.
By putting you first, allowing you to know the story of our seafood even before your order it, we hope you will have confidence in ordering from us and eat healthy seafood more often. By educating you on this technology, we hope you will also demand this knowledge of seafood and other food choices from whomever you purchase.
Blockchain technology from VeChain underpins KnowSeafood’s sustainability and traceability guarantee. Local seafood farmers upload harvesting, processing, and shipping information using VeChain ToolChain; the data is immutable and cannot be changed, ensuring every detail of when and where it was caught, processed, and shipped is accurately recorded, building trust directly into the food chain.
These details are immediately available on KnowSeafood’s online seafood market and all food packaging via the StoryBird supply chain transparency application. This provides consumers with interactive profiles of the fishermen, details their sustainability practices, maps the exact location of the fishing, when the seafood was landed and reports the time and date of shipping and delivery.